August was a chaotic month with lots of friends and family visiting. Things got out of hand financially with me not opening bills on time. My September statement came with a whopping $29 late fee attached. I called up the company and nicely asked them to waive the late fee since the payment was only a few days late, and I've been a loyal customer.
'Ok ma'am I am happy to do that for you. Check your next billing statement or check online within 48 hours'.
'Thank you for being calling. '
$29 dollars saved, great. The next payment is set up to go out two weeks before the due date.