Tuesday, September 12, 2006

Ask and you shall receive

August was a chaotic month with lots of friends and family visiting. Things got out of hand financially with me not opening bills on time. My September statement came with a whopping $29 late fee attached. I called up the company and nicely asked them to waive the late fee since the payment was only a few days late, and I've been a loyal customer.

'Ok ma'am I am happy to do that for you. Check your next billing statement or check online within 48 hours'.

'Thank you for being calling. '

$29 dollars saved, great. The next payment is set up to go out two weeks before the due date.


beautyinbaltimore said...

I've had to do this in the past. As long as it is not a regular occurance most companies do not mind forgiving one fee.

GolbGuru said...

Well its not just $29 saved, you saved yourself a big dent in your credit score too. Congratulations.