August was a chaotic month with lots of friends and family visiting. Things got out of hand financially with me not opening bills on time. My September statement came with a whopping $29 late fee attached. I called up the company and nicely asked them to waive the late fee since the payment was only a few days late, and I've been a loyal customer.
'Ok ma'am I am happy to do that for you. Check your next billing statement or check online within 48 hours'.
'Thank you for being calling. '
$29 dollars saved, great. The next payment is set up to go out two weeks before the due date.
Tuesday, September 12, 2006
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2 comments:
I've had to do this in the past. As long as it is not a regular occurance most companies do not mind forgiving one fee.
Well its not just $29 saved, you saved yourself a big dent in your credit score too. Congratulations.
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