Last night the online system would not work. Then I tried the phone system and that would not work either. I was not able to access my account at all. That to me is unacceptable.
I am done dealing with Bank of America...period. Am on the phone now with them to close my accounts.
Looks like I will be staying with BOA 'for now' afterall. They have one more chance to fvck up. See my comments on the comment page.