Tuesday, December 05, 2006

BOA Technology is crap part II

None of my transactions have been posted to my account in the past 24 hours. What does that mean? I can't get cash at the ATM because the deposit it sitting there as pending. I was told that they are having system problems no no debits or credits are being posted. They hope to have the issue fixed in the next few hours.

Once I get out of work at 5pm and the problem still persists the account is being closed.

I realize the problem is not limited to my account only, but two issues is one week is a bunch of shit.

7 comments:

ambellamy said...

don't close the account...

just take your money someplace else...

that way if you hate the new account, your still okay

Single Ma said...

Yea, that is crap! I just checked my account and all debits/credits are posting fine. I would go into a branch and ask them to fix it in your presence. If not, withdraw your money right then and there.

Tired of being broke said...

Ambellamy I would love to take my money elsewhere, but guess what? I cannot get my money. It is just tied up. I should have just cashed the damn FSA check instead of depositing it.

Single Ma it is beyong me what the problem could be. I swear they are tired of me calling them. They post between midnight and 6 am so I know to check to make sure things are updated.

I had an online bill pay item that was not listed even though I know it was paid, two days ago.

Bklyn Diva said...

Wow.. sorry to hear that but be careful.. go into the branch.. they can see things on their end that won't show up on the atm side..

working in a financial institution I see things on the back end that unfortunately gives bad customer service.. *relax* breathe.. but go get ya money!

English Major said...

That sucks; I'm sorry. My BoA accounts have always worked pretty smoothly. Guess to some extent it's the luck of the draw.

Tired of being broke said...

My transactions are have now been posted. I am so annoyed and tired it is not funny. I have already switched direct deposit of one paycheck to a different bank.

beautyinbaltimore said...

Bank Of America is full of shit. I call them Bank of Fees cause they are always trying to charge you on some ole extra mess.